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Most Asked
General
Your Weekend
Payments, Cancellations & Refunds
- 01Early bird prices are available to provide a discounted rate for those who book far enough in advance. Early bird will close 90 days before the event date or when 50% of places are booked (whichever comes first). If you are keen to secure the best rate we recommend booking as far in advance as you can. Remember you only need to pay a 20% deposit to secure your place (the remainder is due no later than 60 days before the event date). It's up to our discretion to close Early Bird prices as and when we wish dependant on bookings. If you are unsure just ask us, but assume Early Bird will close no later than 90 days before the event date.
- 02No. You will need to log into our payment platform https://myeasol.com/bookings to make your remaining payment. You can pay little and often or all at once. All remaining balances must be paid 90 days* before your Run Weekend. If you fail to do so you'll lose your deposit and your place. You’ll be notified by email that you are no longer attending. You will be 'nudged' via email twice as a reminder to pay the balance. *Please note: if you booked before 1st August 2026, the previous 60-day balance deadline still applies to your booking. The 90-day deadline applies to all bookings made on or after 1st August 2026.
- 03Yes. There's no set pace and the essence of Run Weekends is about togetherness. There is never any pressure and there's always help if you'd like to slow down. There’s also the option to just run part of the distance we have planned. We are very flexible and encourage new runners. If you have never run the distance featured in your Run Weekend, we suggest emailing us to let us know. If you’d like to speak to Nick directly to check anything about pacing or fitness he can be reached on the same email contact@runweekends.com.
- 04Yes. Travel insurance on all our trips is mandatory and we recommend getting coverage as soon as you have booked with us. We will ask you to send us confirmation of your insurance policy before the start of the trip. Standard travel insurance may not cover all the activities included in your Run Weekends, so it is essential to check the details carefully. Our travel insurance partner True Traveller offers global cover for a wide range of adventurous activities including trail running and hiking - check them out here. Please note: Run Weekends is not able to advise on matters relating to individual travel insurance policies and does not accept any liability for policy matters or claims.
- 05Depending on the event you select, different occupancies rooms are available. For many Run Weekends you’ll be expected to share a room with someone you don’t know - we will ensure this is someone of the same gender. If you book a trip with a friend, family member or partner you will of course be able to share with them. For those who are not keen to share a room please contact us directly before booking. Due to the 'togetherness' concept of our Run Weekends most events are hosted with shared rooms (2 - 6 people sharing depending on the event).
- 06You must pay your remaining balance no later than 90 days* before your Run Weekend. If you fail to do so, you'll lose your deposit, any of the balance you have already paid, as well as your place on the Run Weekend. You’ll be notified by email that you are no longer attending. You will receive reminder emails directly from us via Easol’s third party payment system, so please check your emails (including your spam folder). *Please note: if you booked before 1st August 2026, the previous 60-day balance deadline still applies to your booking. The 90-day deadline applies to all bookings made on or after 1st August 2026.
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